Processo de Pedido | Dubai Chocolates B2B

1. Register

Join our exclusive B2B platform and enjoy premium benefits:

Fill out the registration form on our website.
Receive a confirmation email within 24 hours.
Gain access to our premium B2B portal, including pricing, delivery times, and ordering options.

2. Portal Access

Once approved, you will receive an email to log in to our portal. Here you can:

View pricing.
Check delivery times.
Place orders easily.

3. Shipping Process

Choose the transportation method that best suits your needs:

A. Dedicated Transport (for orders above €10,000)

Fast delivery: Usually prepared within 1 business day and delivered the next day.
Flexible payment: Pay on-site after inspecting the goods based on the pro forma invoice.
Available in the Netherlands, Belgium, and Germany.

B. External Transport Service

Processing: 1-2 business days.
Delivery: 1-3 business days, depending on location.
You will receive an email within 24 hours with the shipping date and tracking information.

C. Pickup in Cuijk

Pick up your order at our warehouse at Spinding 10, 5431SN Cuijk. Your order is usually ready the next business day.

Step-by-step:

Place an order and choose "Pickup in warehouse."
Receive an email within 24 hours when your order is ready.

4. Payment Process

Available Payment Options:

iDEAL: No transaction fees, processed immediately via Mollie.
Credit Card: 3% transaction fees, processed immediately via Mollie.
Billie (Pay Later): 3% transaction fees.
PayPal: 3% transaction fees, processed immediately.
Bank Transfer via Mollie: Pay easily via bank transfer within the secure Mollie portal.
Pay by Invoice: Receive a pro forma invoice and manually transfer the payment. Once the payment is received, your order will be processed.
Pay on Delivery: Pay upon receipt, only available for dedicated transport.

Pay on Delivery (for dedicated transport)

Inspect the goods on-site and pay directly based on the automatically generated pro forma invoice. After payment, you will receive the final invoice via email.

Confirmation and Payment Processing

For standard and external transport services, your order will only be processed after the payment is received.

For pickup in Cuijk or dedicated transport, we will start processing and preparing your order immediately. This means your goods will be ready or prepared, even if payment is completed on-site. This ensures a quick and efficient process.

How does "Pay by Invoice" work?

When you choose "Pay by Invoice," you will receive a pro forma invoice via email. You can then manually transfer the payment via bank transfer. Once we receive your payment, you will receive a confirmation email, and your order will be processed.

5. Questions or Assistance?

Have questions about the ordering or payment process? Contact our customer service, and we’ll be happy to assist you!